FAQs

Welcome to the FAQ section of My First Study. Here, you will find answers to the most commonly asked questions about our services. If you don’t find the answer to your query, feel free to reach out to us at support@myfirststudy.com or via our contact form at https://www.myfirststudy.com/contact/.

General Questions

What is My First Study?

My First Study is an online platform offering study materials, quizzes, and job listing services for competitive exams and career growth.

How do I create an account?

Click on the “Sign Up” button at the top of the homepage and fill in your details to create an account.

Who can use My First Study?

Our platform is designed for students preparing for competitive exams, job seekers, and employers looking to post job opportunities.

Study Materials and Quizzes

What types of study materials are available?

We offer study materials for exams like UPSC and RRB Paramedical, along with engaging quizzes to test your knowledge.

Are study materials updated regularly?

Yes, we ensure that our content is up-to-date and relevant to the latest exam patterns.

How can I access quizzes?

Quizzes can be accessed from your account dashboard once you subscribe to the relevant plan.

Job Listings

How do I post a job listing?

Employers can post jobs by visiting the “Post a Job” section, filling in the required details, and making the payment. Basic and advanced job listing options are available.

What is the difference between Basic and Advanced job listings?

Basic job listings cost ₹99 and are valid for 30 days. Advanced job listings cost ₹399, include 30-day validity, and are promoted on social media and job boards.

Can job seekers join WhatsApp channels for free?

Yes, job seekers can join our WhatsApp channels for free to receive job updates.

Payments and Refunds

What payment methods are accepted?

We accept payments through Razorpay, which supports multiple payment methods like UPI, credit/debit cards, and net banking.

Can I get a refund?

Due to the digital nature of our services, refunds are not available except in exceptional cases like duplicate payments. Please refer to our Refund Policy for more details.

Support and Contact

How can I contact My First Study?

You can email us at support@myfirststudy.com or use our contact form at https://www.myfirststudy.com/contact/.

What should I do if I face technical issues?

Please email us with a detailed description of the issue at support@myfirststudy.com, and our team will assist you promptly.

If you have more questions, don’t hesitate to reach out. We’re here to help!